Frequently Asked Questions

Yes. Our Mahjong sets are designed for American Mahjong players and game nights. American Mahjong is different from Chinese Mahjong and Japanese Riichi Mahjong, so our product selection focuses on the tile style, accessories, and table setup commonly used by American players.

Please check each product page for the exact tile count and included accessories, as details may vary by design.

American Mahjong is the version most commonly played in the United States. It uses a yearly hands-and-rules card, Jokers, the Charleston tile-passing step, racks, and specific winning hand patterns.

Chinese Mahjong, Hong Kong Mahjong, and Japanese Riichi Mahjong use different rules, tile sets, scoring systems, and table setups. If you are shopping for American Mahjong nights, classes, clubs, or home play in the U.S., our sets are created with that style in mind.

Most American Mahjong sets include Joker tiles because Jokers are an important part of American Mahjong play. Please review the product details on each listing to confirm the exact tile count and what is included.

Some American Mahjong sets include blank tiles, which can be used as replacement tiles or extra tiles depending on your group’s preference. Please check the product page for the exact number of blanks included with each set.

Yes. Our American Mahjong sets include Mahjong cards when listed in the product page’s What’s Included section. Please check each product page for the exact included accessories and card count.

Many American Mahjong players keep the current Mahjong card next to them during games, lessons, clubs, and organized tables.

Yes. Our sets are a great choice for beginners, casual players, and experienced American Mahjong lovers. If you are just starting, we recommend having four players, Mahjong cards, racks, and a mat so the table feels organized and easy to learn on.

Yes. Our sets are designed for real play, not just display. They are suitable for home games, Mahjong lessons, neighborhood groups, club play, and giftable game-night setups.

If you are buying for a teacher, club, or group, we recommend choosing a design with high visual contrast so the tiles are easy to read across the table.

Racks are strongly recommended for American Mahjong. They help each player organize their hand, keep tiles upright, and make the table feel cleaner and easier to manage.

Many American Mahjong players also use pushers, which help move tile walls forward during play without disturbing the setup.

A mat is not required, but it makes a big difference. A Mahjong mat helps protect your table, softens tile sound, gives the game area a finished look, and makes shuffling and arranging tiles more comfortable.

For a full American Mahjong setup, many players prefer using tiles, racks, pushers, a mat, and Mahjong cards.

Included accessories may vary by product. Some listings may include only tiles, while others may include racks, pushers, mats, or bundles. Please check the “What’s Included” section on each product page before ordering.

Yes. Many players love building a personal Mahjong table style by mixing tile colors, racks, mats, cups, trays, and card holders. Just make sure the racks fit your tile size and that your mat is large enough for four players.

Our Mahjong tiles are made with durable, glossy materials designed for regular play and a polished tabletop look. Some designs may feature layered colors, pearlescent effects, patterned backs, or decorative finishes.

Please check each product page for design-specific details.

We design our Mahjong tiles to be both beautiful and playable. Many sets feature colorful artwork while keeping the symbols recognizable for American Mahjong players.

If you are buying for beginners or players who prefer maximum visibility, we recommend choosing a set with strong contrast between the tile face and the printed artwork.

Both. Our tiles are made for real American Mahjong play, but they are also designed to look beautiful on the table. We want your set to feel like part of the party, not something hiding in a cabinet.

We do our best to show colors accurately, but color may vary slightly depending on lighting, screen settings, photography, and production batches. Product photos are intended to give you the closest possible view of the design and finish.

American Mahjong is traditionally played with four players. Some groups play modified versions with three players, but the classic setup is four players around a square or round table.

The Charleston is a tile-passing step at the beginning of an American Mahjong game. Players pass unwanted tiles in a set pattern before regular play begins. It is one of the features that makes American Mahjong feel social, strategic, and full of little table whispers.

In American Mahjong, Jokers can help complete certain groups of tiles, depending on the rules and the hand shown on the current Mahjong card. Jokers are powerful, but they cannot be used everywhere, so players should always follow the current card and official rules.

Not at all. Many people buy their first set before taking a class or hosting their first learning night. If you are new, we recommend starting with a beginner class, Mahjong cards, and a patient table. Snacks help too.

Yes. A Mahjong set makes a thoughtful gift for birthdays, holidays, housewarmings, Mother’s Day, bridal showers, hostess gifts, and anyone who loves game nights, design, or screen-free time with friends.

For a safe and stylish gift, choose a color or design that matches the recipient’s personality:

Soft and feminine: pink, blush, pearl, or pastel sets
Bold and playful: bright green, orange, red, or leopard designs
Classic and elegant: blue, cream, jade, pearl, or neutral tones
Beachy and relaxed: coastal, shell, ocean, or sky-blue designs

If you are unsure, a versatile pastel or pearl-inspired set is usually a crowd-pleaser.

Absolutely. A beautiful set can make learning feel more exciting and special. For a beginner gift, consider pairing the tiles with racks and a mat, and check the product page to confirm the included Mahjong card count and playing year.

We currently ship within the United States only.

Orders are typically processed within 3 business days. After your order ships, estimated delivery is generally 7-14 business days within the United States.

Once your order ships, you will receive a shipping confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear after the carrier receives your package.

Please contact us within 7 days of delivery with your order number and clear photos of the product and packaging. We will review the issue and help arrange a replacement, missing part shipment, or other appropriate solution.

We accept returns within 14 days of delivery according to our store return policy. Items should be unused or complete, returned with original packaging, and approved by our customer service team before being mailed back.

Please review our full Return & Refund Policy page for complete details.

If you need to change or cancel an order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make changes.

Wipe tiles gently with a soft, dry or slightly damp cloth. Avoid soaking tiles in water, using harsh chemicals, or scrubbing printed areas.

Store your tiles in a cool, dry place away from direct sunlight and extreme heat. Keep tiles organized in their case, bag, or storage box when not in use.

Mahjong tiles are not toys for young children. They may pose a choking hazard and should be kept away from small children unless supervised by an adult.

Mahj & Marlowe creates Mahjong sets for players who want the game to feel joyful, stylish, and welcoming. We believe Mahjong can be a beautiful part of modern entertaining, family traditions, girls’ nights, neighborhood gatherings, and slow afternoons with friends.

Our goal is simple: make every table feel a little brighter.

Start with the mood you want at your table:

Choose pastel colors for a soft and sweet look.
Choose jewel tones for a bold and elegant table.
Choose pearl or shell finishes for a luxe gift.
Choose coastal designs for a relaxed, sunny feel.
Choose graphic patterns for a modern statement.

The best Mahjong set is the one that makes you excited to invite people over.